Job Title: Property Manager III (0-500 units) EXEMPT (Candidate Pool)
The purpose of these positions is to manage, supervise, and oversee the operations, maintenance, and administration of an assigned housing community or communities of the Detroit Housing Commission (DHC). This includes marketing, leasing and lease enforcement, rent collection, maintenance, continued occupancy, inspections, service contracts, security, resident services, budgeting and assuring the positive financial performance of the property. The Property Manager is vested with the authority to make discretionary decisions in the event circumstances occur that are not covered by written instructions or known policies and procedures. This position independently plans the work of subordinate staff in the areas of management and maintenance, and ensures that residents receive prompt, efficient, courteous and quality service. This individual must direct and work as part of a team that is committed to high performance and quality customer service. The Property Manager is responsible for ensuring that all property operations are carried out in a manner consistent with applicable DHC policies and procedures, HUD regulations, federal, state and local laws, and all fair housing and equal opportunity requirements. Work is evaluated based on results and compliance with relevant guidelines and HUD public housing standards.
The Property Manager supervises Assistant Property Managers, Maintenance Technicians, Building & Grounds Custodians and all staff assigned to the housing site.
Essential Job Functions
- Marketing and Leasing
- Develop and implement plans to achieve and maintain full occupancy.
- Continued Occupancy
- Perform timely and accurate annual and interim examinations of factors affecting eligibility, suitability and rent of each family in occupancy.
- Resident Relations
- Establish and maintain positive relations by interacting with community residents through formal and informal meetings, and through oral, telephonic and written communication.
- Financial Planning and Management
- Prepare and monitor property-specific operating budget(s) that accurately reflect anticipated income and reasonable expenses, in accordance with the agency schedule.
- Devise and/or review property-specific maintenance plans that promote timely delivery of quality maintenance services.
- Identify safety and security risks to property and residents, and recommend, develop and/or implement plans to reduce or eliminate those risks.
- Resident Services
- Ensure provision of appropriate services by identifying supportive service needs of residents and assisting families with accessing the required services through referral and intervention.
- Recordkeeping and Reporting
- Document management and maintenance activity in the prescribed manner and format.
- Supervise Assigned Staff
- Conduct regular staff meetings and maintain record of meeting highlights.
Perform other duties as assigned.
- Knowledge of property management principles and practices.
- Knowledge of HUD regulations governing occupancy and administration of public housing and applicable Federal and State fair housing requirements.
- Knowledge of effective property management and resident relations.
- Knowledge of the principles and practices of human resources management and supervision.
- Knowledge of the principles and practices of accounting, budgeting and budget administration.
- Knowledge of standard office procedures, including filing, and standard office equipment, including computer, fax, copier, telephone system.
Bachelor’s degree in business administration, public administration, social sciences or closely related field plus 3 years of progressively responsible experience in public housing or property management is required, or an equivalent combination of education and experience which included at least 1 year of supervisory experience, with housing or property management responsibilities, plus proficient use of computers in maintaining records.
Physical Effort and Working Conditions
Approximately 70% of the work is performed at a desk in an office environment. However, work may require long periods of standing, walking over rough or uneven surfaces, bending, stooping or similar activities. The work involves normal risks or discomforts associated with an office environment. The incumbent must be able to physically access all housing sites. The work area is usually adequately lighted, heated, and ventilated. Work may entail travel to meetings, conferences and workshops in other cities. Work hours may vary from the normal core hours of the agency and on occasion may involve weekend work
SALARY: Based on experience + full benefits and pension plan
HOW TO APPLY:
Submit cover letter, and resume detailing your qualifications/work experience and Voluntary Self- Identification forms to:
Venesta Jones, Detroit Housing Commission
1301 E. Jefferson
Detroit, MI 48207
Apply online at www.dhcmi.org under Careers.