Job Title: HOUSING CLERK (Candidate Pool)
The purpose of this position is to perform a variety of clerical and secretarial tasks in order to assist with the efficient operation of various program areas of the Assisted Housing Department.
Essential Job Functions
- Provide information to the public; serve as a receptionist, greet office visitors and respond to inquiries from visitors and callers; promptly and courteously direct callers and visitors to appropriate personnel; provide routine information to employees, the public, and interested parties applying significant knowledge of departmental rules, regulations, and procedures.
- Type draft and final copies of correspondence, specialized reports, and other documentation; proofread documents to ensure accuracy (e.g. application packets); enter and retrieve data for use in reports, for maintaining records, and for tracking purposes.
- Receive, log, sort, and distribute mail in a timely and accurate manner; maintains inventory of office supplies and restock as required.
- Set up and maintain accurate files and ensure security of records; organize paperwork and correspondence regarding specific program areas; maintain a neat and orderly working area.
- Perform data entry functions as required; input and track data accurately on a regular basis (e.g. move-ins, transfers, new leases, etc.), reconciling accounts and sending out correspondence on behalf of the Authority.
- Assist in all areas of the Assisted Housing Department as required; assist in scheduling inspections (e.g. new, re-house, move-out, annual, etc.); forward questions to inspection personnel; generate correspondence for the inspection program area; inputs inspection related data.
- Demonstrate regular and predictable attendance.
Perform other duties as assigned.
- Ability to identify issues and/or complaints and direct them to appropriate personnel.
- Ability to work cooperatively and effectively with a wide range of constituencies, co-workers, supervisors, and other professionals
- Ability to plan, organize and prioritize time and workload in order to accomplish tasks and meet deadlines
- Ability to speak and write clearly, concisely and effectively
- Ability to produce documents using proper sentence structure, grammar, punctuation, and spelling
- Ability to enter data into a computer or other keyboard device
- Ability to operate standard office equipment including, but not limited to a personal computer, laser printer, copy machine, postage machine and check machine
- Ability to review and/or edit documents for accuracy and completeness
- Proficiency in computer operations and word processing, spreadsheet, database and presentation software with particular knowledge of the Microsoft Office Suite
- Ability to develop and maintain recordkeeping systems and procedures in hard copy or electronic format
- Ability to type 50 wpm
- Ability to work efficiently in an atmosphere of frequent interruption
- Familiarity with Assisted Housing policies and procedures
- Ability to collect, analyze and interpret data
- Ability to follow verbal and/or written instructions
- Familiarity with modern office practices and procedures
Physical Effort and Working Conditions
The incumbent typically performs work in an office environment. The employee must be physically able to operate a variety of office machines; must be ale to move or carry objects or materials weighing up to 20 pounds; and must be able to walk stoop, bend or stand for moderate periods of time.
The incumbent must hold a valid state driver’s license and be capable of obtaining federal, state, and local criminal background clearances and pass a drug screening test administered by the Commission or its designated provider.
Minimum Qualifications (Education/Experience)
Completion of high school diploma or equivalent, supplemented by satisfactory completion of coursework in typing, general business, and the operation of business office equipment, plus two (2) years general business office experience, or equivalent. Must meet all pre-employment/promotional job related testing standards.
Any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities will be considered. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
SALARY: $12.08 per hour w/benefits + pension plan
HOW TO APPLY:
Goto www.dhcmi.org Click on the Careers tab, Click on the position that you are interested in, Click on the "Apply" Button.
Submit a Cover letter; Resume detailing your qualifications\work experience and Voluntary Self-Identification forms to:
Venesta Jones, Detroit Housing Commission
1301 E. Jefferson
Detroit, MI 48207